TL;DR
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Ignored and spam transactions are not billed.
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The transaction count on your Transactions page is not relevant to your reports.
What does the transaction count do and where to find it?
The transaction count (#txs) shown on your Transactions page indicates which plan you should subscribe to. (You can find which plan suits you here.) However, some settings might slightly change this number.
You can find your #txs on the top-left corner of the Transactions page,
Ignored and spam transactions are not counted
On the Transactions page, you can switch the toggle to see or hide the ignored and spam transactions if you click 'View'. When you switch the toggle off to show your ignored and spam transactions, the #txs will increase, but this does not affect your billings.
Note: You are not charged for ignored and spam transactions even when the #txs include them.
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Hide ignored/spam transactions toggle |
On |
Off |
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The transaction count (#txs) on the Transactions page |
Not counted |
Counted |
|
The billed transaction volume |
Not counted |
Not counted |
The transaction count is not relevant to your reports
The transaction count and the way they are listed in the reports are not relevant to the transaction count (#txs) shown on your Transactions page. You do not need to worry if you find the counts are different. There are a lot of nuances in how the transactions are counted and listed due to the different purposes of the reports and pages.
This guide is an example if you want to know more: Why are there more transactions in the Capital Gains Report than in the Transactions Report?